Emergency HVAC in Raleigh, NC
Call and a licensed North Carolina contractor answers, 24/7, nights, weekends and holidays included. Same day service covers most of Raleigh. You are not leaving a message, and you are not waiting for a callback.
Call (919) 510-1472- A person answers, not a queueThe licensed contractor picks up the phone at 2am, not a call center taking a message.
- Same day across most of RaleighYou get a real arrival time on the call, once we know where you are.
- Licensed L.34059The same licensed contractor who answers is the one who does the work.
No heat or no cooling right now? A licensed contractor answers this number, any hour of the night.
What emergency HVAC calls in Raleigh usually turn out to be
After hours calls in the Triangle come down to a short list. None of this is something you need to work out tonight. It is here so you know the person coming has seen it before.
No cooling in July
Usually: A failed run capacitor, a burnt contactor, or a coil iced over from restricted airflow.
All three are diagnosable on the first visit, and we carry the parts for the first two.
No heat overnight
Usually: A furnace locked out on a safety, a failed igniter or flame sensor, or a heat pump stuck in defrost.
We read the fault code, test the ignition sequence, and confirm what failed before quoting.
The system runs but nothing changes
Usually: A failed reversing valve, a compressor that is not starting, or refrigerant lost through a leak.
We test pressures and electrical draw rather than guessing, and we find the leak instead of topping it off.
It shut itself off and will not restart
Usually: Most often a clogged condensate drain tripping a float switch, which is the system protecting your ceiling.
We clear the drain, test the switch, and check why it blocked in the first place.
What happens when you call
- You reach the licensed contractor. Describe what the system is doing and when it started.
- You get a real time. Not a window, not a callback, an actual answer about tonight.
- The system gets tested. Electrical readings, refrigerant pressures, airflow. The failure is found, not guessed at.
- You approve the price before work starts. You hear what failed and what it takes to fix it first.
Gas smell or a carbon monoxide alarm? Get everyone out of the house, then call the gas utility or 911 from outside. An HVAC contractor is the second call, not the first.
Two things worth a look while you wait
Only if it is safe and easy to reach. If either one fixes it, tell us on the phone and we will stand the visit down at no charge.
- The breaker
- The indoor and outdoor units are usually on separate breakers. If one sits between on and off, reset it once. If it trips again, leave it off and wait for us, because a breaker that keeps tripping is reporting a real electrical fault.
- The thermostat
- Dead batteries leave the screen blank. Check it is set to heat or cool rather than fan, and that the setpoint is past the room temperature.
Why one number and one contractor matters at 2am
Alliance Comfort Services LLC is licensed in North Carolina, number L.34059, through the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors.
That license belongs to the person who answers the phone and does the work. The diagnosis, the price and the repair all come from the same person, so nothing is lost between the call and the visit. The Google rating is 5.0 from 25 reviews.
If you are searching for emergency HVAC in Raleigh, NC, or 24 hour AC repair on the coldest night of the year, this is the number that gets answered.
Questions people ask at 2am
- Do you really answer at night?
- Yes, and by a licensed contractor rather than an answering service taking a message. 24 hours a day, weekends and holidays included.
- How fast can someone get here?
- You get a real time on the phone once we know where you are and what is already booked. Same day service covers most of Raleigh, and nobody honest can promise a number before that conversation.
- What will an emergency repair cost?
- It depends on which part failed, and nobody can tell you that before the system has been tested. You hear what the repair involves and what it costs before any work starts, not after.
- Is it safe to keep running it?
- If it is smoking, sparking, smells like burning, or trips its breaker, shut it off at the breaker and leave it off. Anything else is usually safe to leave switched off until we get there.
If you are in need of HVAC service I will highly recommend this company. I've dealt with Alex on several occasions and and am happy with the service in every aspect. Simply a good experience and am also happy to have met Alex. Makes my day to meet Nice people.
Alex FracyonI just want to say thank you for my new AC unit, but also thank you for stressing with me trying to fix it and find parts for it before I decided to get a new one. Most companies are only worried about money and not truly helping their customers but Alliance really made me feel like I was being heard and paid close attention to my concerns. Overall the service was great and my unit was installed within a few hours thank you so much I will keep recommending you guys for services.
Diana RodriguezOutstanding service from Alliance Comfort Services LLC! From start to finish, the team was professional, knowledgeable, and courteous. They arrived on time, explained everything clearly, and completed the job efficiently with great attention to detail. Their customer service was exceptional, and they made sure everything was working perfectly before they left. I highly recommend Alliance Comfort Services LLC to anyone looking for reliable, honest, and top-quality HVAC service. I'll definitely be using them again!
Kylee ZepahuaDirected and helped us decide what was best for our home and our situation. Knowledgeable about availability and understanding of our needs Quick and professional Very happy with our decision and the follow up we received.
Barb GradenI highly recommend Alliance Comfort Services! They have helped me with my HVAC concerns both recently and in the past, and every experience has been excellent. Their team is always professional, honest, and reliable. If you have the chance, ask for Alex! He is incredibly knowledgeable, takes the time to explain everything clearly, and genuinely cares about making sure the job is done right. His customer service is outstanding, friendly, supportive, and always willing to answer questions without making you feel rushed. It’s hard to find companies you can truly trust, but Alliance Comfort Services has consistently exceeded my expectations. I wouldn’t hesitate to recommend them to anyone needing HVAC service or repairs. Thank you, Alex, for your exceptional work!
Jessica MarquinaJust switched over to Alliance for all of our HVAC work. Loving the relationship so far. Knowledgeable, organized, professional and reasonably priced. Highly recommend!
Isaac MathewsExcellent experience from start to finish🥰 Alliance came out for a system tune-up and did a phenomenal job. They were punctual, courteous, and very thorough with their inspection. It’s hard to find honest and dependable service these days, but these guys nailed it. I Will definitely be using Alex and his team for all my future HVAC needs!
Brittany BakerGreat experience with this Alex and his team. Our AC stopped cooling, and they were able to come out quickly, diagnose the issue, and get everything working again fast. They were professional, knowledgeable, and explained everything clearly. The house is cooling perfectly now. Fair pricing and excellent customer service highly recommend them to anyone needing AC repairs!
Henry VillatoroAlex is the best! Very knowledgeable and trustworthy! Been using him for a while at my place of business and residence. Give these guys a shot, they will not disappoint!
BradHands down Best HVAC people in the area. Honest, thorough, and great quality of work.
Marc DouekSuch an amazing company. They are so kind and professional will definitely all them again and tell all my friends about them
Summer KenionThese guys rule! They're always quick to respond, and incredibly thorough! I always recommend them
Kevin LenardI loved the service they are very friendly and I recommend it because they give a good service
marisol floresVery kind, honest, and knowledgeable. Thank you for your help!
Mariam Qambar BaysaGreat service and very knowledgeable team! Highly recommend them!
Mayra RiveraI highly recommend this A/C company! Their prices are very reasonable, and the quality of their work is excellent. They are professional, reliable, and take the time to make sure everything is done right. It’s hard to find someone who offers both fair pricing and outstanding service. I’m very happy with the results and would definitely use them again.
Alexa MontoyaGreat customer service. Went above and beyond to get my AC running in no time.
Jesse TapiaAlex was highly recommended by a neighbor several years ago, I feel lucky to have found him, he’s extremely reliable very knowledgeable and handles whatever the situation might be . Alex has come to my rescue on multiple occasions to work on my aging unit most recently ants infiltrated and fried the contactor damaging my unit . Alex is wonderful he responded to my message very quickly and assured me he would come help me. It’s very reassuring for me knowing I can trust and rely on his services, his Character and work ethic are hard to find nowadays Carma Russo.
carma russoExcellent service highly recommended.
Zack WooldridgeThe best HVAC company around!! Alex is very knowledgeable, professional, and trustworthy. He will answer calls at any time day or night. Thank you Alliance Comfort Services!!!
Tina CuchiReplacing a whole HVAC system is never a fun expense, but this company made the process incredibly smooth. The tech who came out to do the estimate was super knowledgeable and answered all my annoying questions. The installation team was top-notch—efficient, polite, and very respectful of our home. The new unit is running perfectly and our energy bills are already looking better. Will definitely use them again for regular servicing!
Bearhead BbThe quality of the work was excellent, and they left the area clean when they were finished. It’s hard to find a company that’s honest, knowledgeable, and dependable, but this team exceeded my expectations. I highly recommend them to anyone looking for reliable HVAC service, maintenance, or installation. I’ll definitely be using them again in the future!
Ivery SheppardCustomer Service, fast response, solutions that makes sense, Alliance Comfort makes sure the jobs are done properly. I have used Alliance for all my heating and cooling needs [ minor repairs, maintenance, heating, cooling, mini splits, seal crawlspace, duxtwork, indoor air quality, etc.) I will recommend to family, friends and neighbors, everyone.
Alex RomeroWhat a relief to move into a new home and have prompt, quality service! Alex went beyond the norm by providing my expensive ac with thorough servicing while informing me of all he did. In addition, he discovered a potential problem created by another company's HVAC technician. I know I will continue to use this company for my ac maintenance.
Diane LombardoAlliance Comfort Services LLC exceeded our expectations! We needed several HVAC units inspected and repaired after another company failed to properly address the issues, and Alliance came through for us when we needed them most. Alexander and Alejandro have been absolutely fantastic to work with professional, knowledgeable, responsive, and genuinely committed to getting the job done right. They quickly identified the problems, fixed everything properly, and kept us informed throughout the process.The service was fast, friendly, reasonably priced, and the quality of work was outstanding. It's also refreshing to know that when you call, you can actually get someone on the phone who is ready to help.We will absolutely be using Alliance Comfort Services LLC for all of our HVAC needs moving forward. Highly recommend Alexander, Alejandro, and their team!
Wendy Wright
No heat or no cooling in Raleigh right now?
Call now, or schedule service if it can wait until morning. Not an emergency? AC repair, heating repair, furnace repair and heat pump repair are booked in normal hours, and everything we cover in Raleigh is on one page.
Call (919) 510-1472