Heating repair in Raleigh, NC
Go outside on a cold morning and look at the outdoor unit. If it is running, your heater is a heat pump, and it is the same machine that cools the house in July. If it sits dead still, you have a furnace. That one observation decides what a no-heat call is about, so start there. Either way, heating repair in Raleigh, NC begins with the same phone call.
Call (919) 510-1472In a lot of Raleigh homes, the heater and the air conditioner are the same machine
A heat pump is not a separate heater. It is your air conditioner running its refrigerant cycle backwards, pulling heat out of cold outdoor air and moving it inside.The EIA's 2020 residential energy survey put roughly four in ten North Carolina homes on heat pump heating.
That changes what a no-heat call means. A January no-heat problem and a July no-cool problem can trace back to the same outdoor unit, sometimes to the same failed part. It also means the page you need may not be this one.
Which equipment do you have
Ten seconds outside settles it, and it decides which of these pages is worth your time.
- The outdoor unit is running
- You have a heat pump, and the same outdoor unit cools the house in summer. Winter no-heat calls on this equipment come down to a short list, the reversing valve, the defrost board, the electric backup heat, and refrigerant loss, and all four are covered at heat pump repair in Raleigh.
- The outdoor unit sits dead still all winter
- You have a furnace, and something in a closet, an attic, or a crawlspace is burning gas to heat the house. Ignitors, flame sensors, pressure switches, heat exchangers, and safety lockouts all live at furnace repair in Raleigh.
- Both, depending on how cold it is
- That is a dual fuel system, a heat pump with a gas furnace behind it, handing over when the temperature drops far enough. Either page above can apply, so start with whichever one was running when the heat quit.
And if the real question is repair or replace, the answer differs by equipment. For a gas furnace it is on the furnace repair page. For a heat pump, which is also your air conditioner, it is on AC installation and replacement in Raleigh.
Not sure which of the three you have? Describe what the outdoor unit is doing and a licensed contractor will tell you in a minute.
Some of what looks like a failure is not
Steam rolling off the outdoor unit on a cold morning is a defrost cycle finishing normally. Air from the vents that feels cool against your hand is also normal, because a heat pump delivers a lower supply temperature than a furnace does, over longer run times.
Frost on the coil is fine if it clears within a cycle. Frost that never clears is worth a call.
One licensed contractor, one phone number
Alliance Comfort Services LLC is licensed in North Carolina, number L.34059, through the NC State Board of Examiners of Plumbing, Heating & Fire Sprinkler Contractors. The heating classifications are Heating Group 2 Contractor and Heating Group 3 - Class I Contractor.
That license belongs to the person doing the work, not to a corporate office. There is one number on this page, it does not route through a dispatch center, and a licensed contractor picks it up at any hour of any day, holidays included. Most of Raleigh gets same day service. The Google rating is 5.0 from 25 reviews.
The diagnosis, the price and the repair all come from the same person, which is the whole of the argument.
$59 System Tune-Up
New customers. Nobody can price a heating repair before the system has been tested, because what decides it is which part failed. If your heat still works and you would rather not have that conversation in January, this is a full inspection before the season turns.
Call (919) 510-1472Common questions
- How do I know if I have a heat pump or a furnace?
- Look at the outdoor unit on a cold morning. Running means a heat pump. Dead still all winter, while something in a closet, attic, or crawlspace fires up, means a gas furnace. If you cannot get outside, the data plate on the indoor unit is the other place to check, and a gas line running into it settles it.
- Why is my heat pump blowing cool air?
- Look at the outdoor unit first. If the indoor blower is moving air while the outdoor unit sits dead, the compressor side has stopped. If both are running and the air is merely cool rather than cold, that is usually normal supply temperature for a heat pump.
- My power bill jumped in January but the house feels fine. Is something wrong?
- Often, yes. That is the signature of the electric backup heat carrying the whole house while the compressor contributes nothing, and because the house stays warm, nothing feels wrong until the bill arrives. Worth a call before the next one.
If you are in need of HVAC service I will highly recommend this company. I've dealt with Alex on several occasions and and am happy with the service in every aspect. Simply a good experience and am also happy to have met Alex. Makes my day to meet Nice people.
Alex FracyonI just want to say thank you for my new AC unit, but also thank you for stressing with me trying to fix it and find parts for it before I decided to get a new one. Most companies are only worried about money and not truly helping their customers but Alliance really made me feel like I was being heard and paid close attention to my concerns. Overall the service was great and my unit was installed within a few hours thank you so much I will keep recommending you guys for services.
Diana RodriguezOutstanding service from Alliance Comfort Services LLC! From start to finish, the team was professional, knowledgeable, and courteous. They arrived on time, explained everything clearly, and completed the job efficiently with great attention to detail. Their customer service was exceptional, and they made sure everything was working perfectly before they left. I highly recommend Alliance Comfort Services LLC to anyone looking for reliable, honest, and top-quality HVAC service. I'll definitely be using them again!
Kylee ZepahuaDirected and helped us decide what was best for our home and our situation. Knowledgeable about availability and understanding of our needs Quick and professional Very happy with our decision and the follow up we received.
Barb GradenI highly recommend Alliance Comfort Services! They have helped me with my HVAC concerns both recently and in the past, and every experience has been excellent. Their team is always professional, honest, and reliable. If you have the chance, ask for Alex! He is incredibly knowledgeable, takes the time to explain everything clearly, and genuinely cares about making sure the job is done right. His customer service is outstanding, friendly, supportive, and always willing to answer questions without making you feel rushed. It’s hard to find companies you can truly trust, but Alliance Comfort Services has consistently exceeded my expectations. I wouldn’t hesitate to recommend them to anyone needing HVAC service or repairs. Thank you, Alex, for your exceptional work!
Jessica MarquinaJust switched over to Alliance for all of our HVAC work. Loving the relationship so far. Knowledgeable, organized, professional and reasonably priced. Highly recommend!
Isaac MathewsExcellent experience from start to finish🥰 Alliance came out for a system tune-up and did a phenomenal job. They were punctual, courteous, and very thorough with their inspection. It’s hard to find honest and dependable service these days, but these guys nailed it. I Will definitely be using Alex and his team for all my future HVAC needs!
Brittany BakerGreat experience with this Alex and his team. Our AC stopped cooling, and they were able to come out quickly, diagnose the issue, and get everything working again fast. They were professional, knowledgeable, and explained everything clearly. The house is cooling perfectly now. Fair pricing and excellent customer service highly recommend them to anyone needing AC repairs!
Henry VillatoroAlex is the best! Very knowledgeable and trustworthy! Been using him for a while at my place of business and residence. Give these guys a shot, they will not disappoint!
BradHands down Best HVAC people in the area. Honest, thorough, and great quality of work.
Marc DouekSuch an amazing company. They are so kind and professional will definitely all them again and tell all my friends about them
Summer KenionThese guys rule! They're always quick to respond, and incredibly thorough! I always recommend them
Kevin LenardI loved the service they are very friendly and I recommend it because they give a good service
marisol floresVery kind, honest, and knowledgeable. Thank you for your help!
Mariam Qambar BaysaGreat service and very knowledgeable team! Highly recommend them!
Mayra RiveraI highly recommend this A/C company! Their prices are very reasonable, and the quality of their work is excellent. They are professional, reliable, and take the time to make sure everything is done right. It’s hard to find someone who offers both fair pricing and outstanding service. I’m very happy with the results and would definitely use them again.
Alexa MontoyaGreat customer service. Went above and beyond to get my AC running in no time.
Jesse TapiaAlex was highly recommended by a neighbor several years ago, I feel lucky to have found him, he’s extremely reliable very knowledgeable and handles whatever the situation might be . Alex has come to my rescue on multiple occasions to work on my aging unit most recently ants infiltrated and fried the contactor damaging my unit . Alex is wonderful he responded to my message very quickly and assured me he would come help me. It’s very reassuring for me knowing I can trust and rely on his services, his Character and work ethic are hard to find nowadays Carma Russo.
carma russoExcellent service highly recommended.
Zack WooldridgeThe best HVAC company around!! Alex is very knowledgeable, professional, and trustworthy. He will answer calls at any time day or night. Thank you Alliance Comfort Services!!!
Tina CuchiReplacing a whole HVAC system is never a fun expense, but this company made the process incredibly smooth. The tech who came out to do the estimate was super knowledgeable and answered all my annoying questions. The installation team was top-notch—efficient, polite, and very respectful of our home. The new unit is running perfectly and our energy bills are already looking better. Will definitely use them again for regular servicing!
Bearhead BbThe quality of the work was excellent, and they left the area clean when they were finished. It’s hard to find a company that’s honest, knowledgeable, and dependable, but this team exceeded my expectations. I highly recommend them to anyone looking for reliable HVAC service, maintenance, or installation. I’ll definitely be using them again in the future!
Ivery SheppardCustomer Service, fast response, solutions that makes sense, Alliance Comfort makes sure the jobs are done properly. I have used Alliance for all my heating and cooling needs [ minor repairs, maintenance, heating, cooling, mini splits, seal crawlspace, duxtwork, indoor air quality, etc.) I will recommend to family, friends and neighbors, everyone.
Alex RomeroWhat a relief to move into a new home and have prompt, quality service! Alex went beyond the norm by providing my expensive ac with thorough servicing while informing me of all he did. In addition, he discovered a potential problem created by another company's HVAC technician. I know I will continue to use this company for my ac maintenance.
Diane LombardoAlliance Comfort Services LLC exceeded our expectations! We needed several HVAC units inspected and repaired after another company failed to properly address the issues, and Alliance came through for us when we needed them most. Alexander and Alejandro have been absolutely fantastic to work with professional, knowledgeable, responsive, and genuinely committed to getting the job done right. They quickly identified the problems, fixed everything properly, and kept us informed throughout the process.The service was fast, friendly, reasonably priced, and the quality of work was outstanding. It's also refreshing to know that when you call, you can actually get someone on the phone who is ready to help.We will absolutely be using Alliance Comfort Services LLC for all of our HVAC needs moving forward. Highly recommend Alexander, Alejandro, and their team!
Wendy Wright
No heat in Raleigh?
A house with no heat on a freezing night is not a next-week problem, and emergency HVAC service in Raleigh is this same number at 2am that it is at 2pm. Everything else we cover in the city is on the Raleigh HVAC page.
Call (919) 510-1472